FAQs

What kind of sessions are you providing?

Starting in mid June 2021, we are offering both in-person therapy sessions and teletherapy sessions. For in-person sessions, we will work together to maintain a safe physical environment. We are happy to answer any questions you may have about which option works best for you.

What are your fees?

The rate for the initial assessment session is generally $250, which involves gathering information that you would like to share about your reasons for coming to therapy, and reviewing your assessment forms. Initial assessment appointments last 60 minutes.

The rate for standard therapy session is generally $200 for 50 minutes.

For in-person sessions, payments can be made by credit card, check or cash. For remote/teletherapy sessions, payments must be made by credit card.

All payments made by credit card go through our Simple Practice platform and are HIPAA compliant, which means your personal health and financial information will remain confidential. Although other payment options may seem more convenient, such as Venmo or PayPal, they are not HIPAA compliant.

Another payment option is to use your FSA (Flexible Spending Account) card, which permits you to pay for medical services with pre-tax employment funds. 

Do you take insurance?

We are out-of-network providers, which means we do not accept payment from insurance companies. However, there is a possibility that you would be able to be reimbursed by your insurance company. It will be helpful to check with your insurance company before your first visit to get a better understanding of your out-of-network benefits. Some questions that may be helpful to ask your insurance company are:

  • Do I have mental health benefits?

  • Does my plan cover outpatient therapy with out-of-network Licensed Clinical Professional Counselors?

  • Does my plan cover remote therapy via video or telephone sessions?

  • Is there a limit on how much my plan covers for an out-of-network provider?

  • What is my out-of-network deductible and has it been met this year?

  • ​How/where do I send the Superbill (see below) my therapist gives me so I receive reimbursement or have the amount I paid applied to my out-of-network deductible?

If you have out-of-network benefits and would like to seek reimbursement from your insurance company, your therapist will provide a “Superbill” (Statement for Insurance Reimbursement) on a monthly basis. The Superbill has the date of service, type of service (CPT code), your diagnosis code and the fee you paid. You can submit this Superbill to your insurance company. Ultimately, the decision to reimburse is up to your insurance company.

Why are we out-of-network providers?

There are several reasons why we are out-of-network providers with insurance companies:

 

The requirement for a diagnosis: In order for an insurance plan to pay for therapy services, a DSM-5 diagnosis code is required. This indicates that you are experiencing a clinical level of mental health symptoms as measured by the DSM 5. Many clients want to meet with a therapist because they want to make changes in their life, improve their relationships, or work through some current life stressors, not because they meet the criteria for a mental health diagnosis.

Confidentiality: There are clients who do meet the criteria for a mental health diagnosis but prefer to have the details of their treatment separate from their insurance/medical record as in some cases it may affect eligibility for health insurance in the future or difficulty obtaining term life insurance. If you are paying for services with your FSA card, you are not required to provide a mental health diagnosis to your insurance company to utilize this form of payment.

Limitations of treatment: When a provider is in-network with insurance companies, insurance company managers can dictate your treatment plan and how many sessions you are allowed, regardless of the progress that you are making. Our belief is that the course and length of therapy is uniquely related to you and your concerns and shouldn’t be determined by your insurance company. If you see an in-network provider, your insurance company can require private information about the content of our sessions. These are not required when you see an out-of-network provider.

How does the process get started?

If you are interested in exploring the option of working with one of us, click the Book a Consultation button to schedule a free 10-minute consultation call. We will respond to your inquiry within 48 business hours.

 

The consultation call is not a formal client-therapist session, but it will give us a chance to get to know each other a bit to see if it is a right fit for working together. So you, as a potential client, can decide if you feel like you would like to continue to the next step, and I, as the therapist, can determine if I can provide the kind of therapy services that will help you. 

 

If we decide that moving forward works for both of us, then I will schedule an initial assessment appointment and send information regarding getting set up on our confidential online client portal.